Since 1998, CLEARS Inc. has been a full-service employment background screening, tenant background check, applicant screening, and credit reporting company, serving employers and property owners and managers throughout the United States.
We serve small clients as well as clients with multi-state operations, and have the capability to provide any legitimate background screening services in any state in the United States, Canada, Australia, and Puerto Rico. We HAVE clients from Oregon to Georgia, and from San Diego to New York.
FREQUENTLY ASKED QUESTIONS (FAQ)
Are there any advantages to selecting your company?
Absolutely! CLEARS Inc. has been in business since 1998, and pre employment screening, tenant background check, applicant screening ,and credit reporting have always been the nature of our business. Our management team has over 40 years of experience in applicant screening, law, and management.
What sets you apart from your competitors? Why should we choose you?
Our commitment to client service. We have always staffed for peak periods, and you will find that we almost always have a real, live person to answer questions or help you. You won’t get this from most online background check companies. We value your business, whether you are a large or a small company.
What is the experience and background of CLEARS Inc.?
Our company is headquartered in Wichita, Kansas. Founded in 1998 and in continuous operation since. Incorporated in 2000, it has been accredited by the Better Business Bureau since 2001, and has an A+ rating. General Manager and founder S. Dwayne Chasteen, heads the company. Prior to forming the company, Mr. Chasteen was an executive for several years, then practiced law for many years. He is active in the company on a daily basis and works to keep staff trained and up-to-date in the field.
What are your hours of operation?
CLEARS Inc.’s hours of operation are: Monday thru Friday 9:00 A.M. to 5:30 P.M. Central time.
How do we get set up with CLEARS Inc.?
Setup is quick and easy and we can have you ordering within a short time. We email all the necessary forms and instructions to get you started, including the Company Profile, the Release and Authorization and the Summary of the Applicant’s Rights under the Fair Credit Reporting Act. We schedule a convenient time to train any staff who will be ordering (it doesn’t take long).
Can you customize reports?
Yes, we can customize the report to meet your hiring needs and budget.
How does an employer order a background request from your company?
CLEARS Inc. offers two convenient ways to order and receive information:
Ordering by fax: We set you up with all the forms needed to order the background checks and you just fax in your requests. Fill out the Background Request form and attach the Release and Authorization to get the process started. When the order is placed, our staff will get it, fill the order, and either fax the report to you or email you so that you can pick up the report online.
Ordering by our website: You access the website directly, place the order, click to upload the Release, and the order is placed. We email you when the order is filled and you pick it up on our website. The website is accessible 24/7/365. You may check the status of an order or review results posted at any time.
What is the turnaround time for the services you offer?
Many services are available the same day (for example, employment credit reports, Kansas [KBI] Statewide criminal, sex offender checks). Some searches, such as some criminal searches, can take anywhere from the same day to up to four days. Some out-of-state workers comp claims histories may take even longer. We can give a good estimate of the turnaround time for almost all searches.
How do you obtain the information you report?
We obtain information in a variety of manners. Credit information is obtained from one of the big three credit bureaus, as we are an authorized reseller. In some cases, we have subscriptions to governmental databases. CLEARS Inc. uses a network of nationwide criminal record researchers to provide us with criminal records.
Can you provide background checks nationwide?
Yes. CLEARS Inc. is a full-service background screening company with clients located throughout the United States. Checks can be done in all 50 states.
Do you provide a Nationwide criminal check?
Unfortunately, there is no such thing. Even the NCIC, the FBI’s database, is not truly nationwide, and it is not available to the public. See our “criminal records” section for a more detailed explanation. We do offer a powerful multi-state criminal database that includes information from more than 44 states. We can also obtain federal court searches nationwide.
How and when will we billed?
We bill as of the 25th of each month, either by email or mail (your choice).
We have more than one location. Can you invoice each location separately?
Do you have “set-up” fees?
No “set-up” or “sign-up” fees, no minimums. No fixed contract term. If you’re not happy with us, you may discontinue with us at any time.
Is your website secure?
Our application service provider, Tazworks LLC, has the most advanced platform in the business, with multiple and redundant security. We would be happy to provide any degree of detail you may wish.